- All major credit & debit cards. - Apple Pay. - Google Pay. - Klarna. - Growplay Gift Cards

- All major credit &amp; debit cards- Apple Pay- Google Pay- Klarna- Growplay Gift Cards

What payment methods do you accept?

We are pleased to offer Klarna as a buy now, pay later option.

We are pleased to offer Klarna as a buy now, pay later option.

Is there a financing or installment plan available?

We only accept one payment method at the checkout in addition to any applicable gift cards. Customers can purchase a Growplay gift card online with one payment method and apply this gift card at check out with their alternative payment method to plac

We only accept one payment method at the checkout in addition to any applicable gift cards. Customers can purchase a Growplay gift card online with one payment method and apply this gift card at check out with their alternative payment method to place their order.

Can I pay using multiple debit/credit cards?

Please send an email to info@growplaymonkeybars.com describing the issue and attach any screenshots that may assist with identifying and resolving the issue.

Please send an email to info@growplaymonkeybars.com describing the issue and attach any screenshots that may assist with identifying and resolving the issue.

I'm experiencing issues with the website or checkout

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Growplay UK

Payment & Checkout

Delivery Costs & Times

How do I track my order?

Do I need to sign for delivery?

Do you ship internationally?

How many boxes will I receive and how big are they?

Can you hold my order or delay delivery?

Can I pick up my order?

Delivery

Can I cancel, update or edit my order?

I have an issue with my order, what should I do?

Can I change the address for my order?

Why didn't I receive an order or shipping confirmation email?

Where is my order?

My order arrived with missing or damaged parts

Order Assistance

What is your policy on returns and exchanges?

I received a faulty item, what do I do?

What is your warranty policy?

Returns & Warranty

Assembly/Installation Instructions

How long will assembly take?

Do you offer an installation service?

I'm experiencing issues with assembly, what should I do?

Assembly & Installation

Should there be any movement in the frame?

What does freestanding mean?

Does it need to be concreted or bolted down?

How much clearance do I need around the frame?

My backyard is on a slight slope, will that be ok?

Does the metal get hot during summer?

Product Information